AI that has to survive a real Tuesday

Start from a job, not a model

Route a ticket, grade a shop, draft a proposal, extract a receipt. If you cannot name the job and the source of truth, you are buying a demo. Prism grades mystery shops against client rules. FaceFit runs a funnel on product data. Integrono Job drafts proposals from a posting - then a human sends them.

Ground or do not ship

Retrieval over orders, docs and policies. No invented refunds, prices or account actions. If confidence is low or the action is irreversible, escalate to a person with the snippets attached.

Guardrails are product work

Roles, locales, PII redaction, rate limits and a log of answered vs escalated sessions. That is the difference between an internal assistant and a liability.

Put it on the same infra as the rest

Queues, secrets, Docker, monitoring. An AI feature that cannot be rolled back is not production. Integrono treats the model as one more vendor API behind a contract you can own.